Teddy, built for Universal Lifts

It's 9:40 on a Sunday night. Somebody wants a price. Teddy has one.

Home elevators are sold the way they were sold in 1998: a form, a callback, a visit next week, a bundled quote in two or three weeks. Teddy answers the first question with the real number, $18,995 for the package and the published install range for the caller's state, then checks whether the house fits, writes the quote, books the $159 Zoom assessment or sends the checkout link, and remembers the family. Michelle gets a brief at 7:00 AM.

Watch a Sunday-night call Talk to Teddy yourself

Teddy's board, this visit

On duty

0
Quotes built: 0
Zoom calls held: 0
Texts and emails: 0
Brief items

Play a scenario below and watch this fill up.

Same moment, two ways

Six moments in a week of selling elevators.

Pick one. On the left, how home elevators are sold today. On the right, Teddy. Watch what's still on Michelle's plate when each one ends.

Joanna, a daughter in Ohio. Joanna's mother moves in the first week of November. The stairs are straight. Joanna wants a price tonight, not a sales visit next week.

How home elevators are sold today

A dealer visit, a quote in weeks, the install bundled in

On a call

Teddy

AI home elevator guide, working in Michelle's catalog, quotes, calendar and texts

On a call

Every person, phone number, quote number and time here is invented. The prices and install ranges are Universal Lifts' published numbers as of October 8, 2026. Install ranges are ranges for local labor, not promises; the homeowner's installer sets the final price.

Talk to him yourself

Pick a role. Call Teddy. Watch the work happen.

Call Teddy as Joanna

Uses your microphone. Speak naturally. Interrupt him any time.

Conversation

Start a call and the transcript appears here. Teddy opens with a short greeting, then it's your turn.

What Teddy did

Quotes, bookings, checkout links and notes for Michelle land here the moment Teddy makes them.

Teddy works on a sample back office here. Nothing touches Universal Lifts' real customers, orders or store. The product catalog and prices are real.

7:00 AM, every day

Everything from overnight, before the first coffee.

What came in, the two things only Michelle can decide, and the follow-ups Teddy is already running. Try the buttons.

Teddy at Universal Lifts

to Michelle · 7:00 AM

Monday, October 12

Good morning, Michelle.

A good weekend. One stairlift sold, one builder on the calendar, one gap I couldn't close. Two things need you before 10 AM. Everything else is moving.

Needs you

Approve volume pricing for Pruett Homes' three units?

Ray Pruett wants three Home Elevator Packages ($18,995 each, $56,985 at list) for townhomes with stacked closets, with a decision before his framer leaves Friday. The assessment is Thursday at 8:00 AM.

Teddy recommends you call Ray before the assessment with your own number. He will not quote a discount without you.

Ship the open-box stairlift to the customer who asked, or hold it?

One Universal Stairlift (Open Box) is in stock at $1,650. A caller in South Carolina asked for it Sunday for a straight run of about eleven feet. Three other callers this month asked about open-box units and were told sold out.

Teddy recommends shipping it to the South Carolina caller; she asked first and her stairs fit.

Overnight

9:52 PM SunJoanna Whitcomb, Ohio, bought The Universal Stairlift ($2,995) through checkout twelve minutes after calling. Mom moves in the first week of November. Please confirm the ship date with the manufacturer.
7:20 AM SatRay Pruett, Pruett Homes, Tennessee: three townhomes with stacked closets. Virtual Home Assessment held Thursday 8:00 AM with his framer. He asked for volume pricing; that's yours below.
Sat and SunThe Colorado homeowner with the $38,000 dealer quote opened QT-4471 twice, Saturday night and Sunday afternoon. No reply yet. Touch 1 of 5 goes out at 9:00 AM his time.
10:48 PM SatGap: a website visitor asked whether the $18,995 package covers a four-stop elevator. The catalog lists four-floor hall stations but nothing on a four-stop package, so I didn't guess. Her email is in the Studio under gaps.

Calls and chats this weekend

Written quotes sent

Zoom calls booked

Orders through checkout

On your calendar

9:00 AMFollow-up texts to seven open quotes (touch 1 of 5)
9:30 AMYour call with Ray Pruett, if approved
2:00 PMZoom: Site Readiness Inspection, Alabama homeowner ($599)
Thu 8:00 AMVirtual Home Assessment with Pruett Homes' framer ($159)

Teddy is handling

Texting seven open quotes at 9:00 AM, consent checked first
Reminding Ray's framer about Thursday's Zoom on Wednesday night
Confirming Lorraine Battle's Thursday 10:30 diagnostic with Wiltek
Watching the four-stop question in the Studio until you answer it

Memory

He remembers the whole relationship.

Not a contact card. The 2023 elevator, the baffles she added when the grandkids came, the service plan, and that she never wants a call before 10. Across phone, text and the website, for years.

What Teddy knows about Lorraine

Home Elevator Package, installed June 2023, Georgia
Two stops, two baffles added March 2025
Calls after 10 AM; no texts unless she asks
Grandkids most weekends; safety questions matter to her
Service Protection Plan started October 2026, serviced by Wiltek

Lorraine is invented. This is what a customer file looks like once Teddy holds it: nobody typed any of this into a profile. It came from calls, texts and chats over three years, and it's open before she finishes saying her name.

Three years, one thread

Jun 2023Phone
Ordered the Home Elevator Package for her two-story house in Georgia. Her son-in-law's contractor did the install. Teddy noted the Georgia range, the $1,000 permit, and that she wants calls after 10 AM, never texts.
Aug 2023Email
Site Readiness Inspection on Zoom came back Pass. Elevator running by Labor Day. Lorraine emailed a photo of the cab with the oak finish her contractor put in.
Mar 2025Phone
Grandkids started staying weekends. Added two Door Baffles, one per landing door. Teddy walked her through measuring the door and the gap before ordering, since baffles aren't refundable.
Oct 2026Phone
A new hum on the way down. Teddy didn't guess at it. Explained the $759 Service Protection Plan, texted the checkout with permission, and held a Zoom diagnostic for Thursday at 10:30.

Side by side

The dealer does real work. The wait is the problem.

A dealer visits the house, installs the elevator and stands behind the job. That's worth money. What it costs the buyer is time: no price on the website, a visit next week, a quote in two or three weeks, and nobody to answer at 9:40 PM. Teddy fills that gap and leaves the install to the installer.

Answers at 9:40 PM on a Sunday
How home elevators are sold today
Voicemail or a web form
Teddy
Phone and chat, every hour
Shows the price up front
How home elevators are sold today
After the home visit
Teddy
$18,995 on the website and in the first minute
Visits the house in person
How home elevators are sold today
A consultant walks it
Teddy
A technician on Zoom: $159 assessment or $599 inspection
Checks whether the house fits before anyone drives out
How home elevators are sold today
That's what the visit is for
Teddy
Stacked closets, stairs, outlet, floors, on the call
Builds a written quote on the spot
How home elevators are sold today
Two to three weeks, bundled
Teddy
Package, baffles, your state's install range, shipping
Remembers past customers by number
How home elevators are sold today
If the file is handy
Teddy
Three years of calls, texts and chats, open before hello
Books the next step
How home elevators are sold today
A sales visit, next week
Teddy
Zoom assessment or inspection held on the call
Takes the order
How home elevators are sold today
A contract after the quote
Teddy
Texts the checkout link; never takes a card
Does the installation
How home elevators are sold today
Their crew, bundled in
Teddy
Your installer does; Teddy logs a referral request
Carries the warranty relationship
How home elevators are sold today
One company, one phone number
Teddy
Universal Lifts' warranty plus a $759/yr Zoom service plan
Follows up on an open quote
How home elevators are sold today
Usually one callback
Teddy
Five touches in two weeks; stops on "stop"
Explains the codes in plain language
How home elevators are sold today
The consultant, in person
Teddy
The 3x5 rule, interlocks, permits; the installer and inspector sign off
Talks to builders at 7 AM
How home elevators are sold today
When the office opens
Teddy
Price per unit, Tennessee range, volume flagged for Michelle
Cost to the buyer
How home elevators are sold today
Bundled; roughly $30,000 to $60,000+ installed
Teddy
$18,995 plus your state's labor range, line by line

The job	How home elevators are sold today	Teddy
Answers at 9:40 PM on a Sunday	Voicemail or a web form	Phone and chat, every hour
Shows the price up front	After the home visit	$18,995 on the website and in the first minute
Visits the house in person	A consultant walks it	A technician on Zoom: $159 assessment or $599 inspection
Checks whether the house fits before anyone drives out	That's what the visit is for	Stacked closets, stairs, outlet, floors, on the call
Builds a written quote on the spot	Two to three weeks, bundled	Package, baffles, your state's install range, shipping
Remembers past customers by number	If the file is handy	Three years of calls, texts and chats, open before hello
Books the next step	A sales visit, next week	Zoom assessment or inspection held on the call
Takes the order	A contract after the quote	Texts the checkout link; never takes a card
Does the installation	Their crew, bundled in	Your installer does; Teddy logs a referral request
Carries the warranty relationship	One company, one phone number	Universal Lifts' warranty plus a $759/yr Zoom service plan
Follows up on an open quote	Usually one callback	Five touches in two weeks; stops on "stop"
Explains the codes in plain language	The consultant, in person	The 3x5 rule, interlocks, permits; the installer and inspector sign off
Talks to builders at 7 AM	When the office opens	Price per unit, Tennessee range, volume flagged for Michelle
Cost to the buyer	Bundled; roughly $30,000 to $60,000+ installed	$18,995 plus your state's labor range, line by line

The left column describes how most home elevators are sold today: a local dealer, a web form or voicemail after hours, a sales visit scheduled for the following week, and a bundled quote with the install included two to three weeks later. It isn't a claim about any particular dealer. The $30,000 to $60,000 range is from published industry cost guides; prices and install ranges are from universallifts.com.

Turning him on

Your store stays. Your installers stay. The waiting goes away.

Teach

We load the catalog, the published install ranges, the baffle rule, the Zoom services and how Michelle answers the hard questions. She teaches Teddy anything else in the Studio, in her own words, and her answers outrank everything.

Shadow

Teddy gets his own phone line and the chat on the site. Michelle reads every conversation, every quote and every action he takes. Anything he can't answer lands in her brief as a gap, never a guess.

Hand off

When she trusts him, he takes nights, weekends and the first conversation. Builders and volume pricing still reach Michelle directly. She gets the 7:00 AM brief, and the quotes that used to take three weeks went out last night.

Built for Universal Lifts by ATERNA AI.

We build AI guides and websites for companies that sell a real product and lose the sale to the wait. Fifteen minutes is enough to see whether Teddy fits.

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